Exchange Policy

  • You may exchange any item(s) of your order within 15 days from the date of receipt.
  • The item(s) must be returned to us at our Head Office, in good condition (unused, undamaged item & packaging with all its contents), with a copy of your receipt/order number.
  • You will be able to exchange it, against any item(s) available in our store.
  • Head Office address:
    Chez Les Petits (Gebran Geahchan & Sons SAL)
    Azar Building, Blvd St Rita, Horch Tabet, Sin El Fil, Lebanon
    Phone Number: +961 1 482369

Refund Policy

  • We carefully check all our items before delivering them to our customers in a good condition.
  • You may have a refund for the item(s) you purchased, if received faulty, and reported to us within 48h of receiving your order. If no replacement item/part is available, you will qualify for a refund, if the item(s) is returned to us in good condition (undamaged packaging, with all its contents).
  • You can report faulty, broken or damaged items to us:
    by phone: +961 1 482369
    by email: [email protected].